Frequently Asked Questions
Dropshipping Automation App initially only syncs 500 products to avoid long wait times for you.
To sync remaining products: Go to the Dashboard --> Products menu--> Click on More icon top right side to sync your products & collections
We calculate Vendor commission every Monday. Please go to the Dashboard --> Payment Section to see vendor commission and status.
Don't worry. We sync real-time orders so sometimes it may take less than 2 minutes to replicate on the dashboard.
There's no limit to the number of vendor login accounts, collections, or products.
We scan your order list and finds vendor names and show them. Go to Dashboard --> Vendor Section--> Search vendor.
It may happen sometimes when Shopify fulfills the order automatically or any order is wrongly fulfilled by mistakes.
You need to disable the Shopify Auto-fulfillment feature.
We are open to making the calculation method based on your input so feel free to reach out to us.