FAQ

Hubify Earn Loyalty & Rewards

  • Can I disable front-end reward feature?
  • Yes, you can disable it. On the dashboard go left menu >> integration, you will see step 2 over there then set off to disable Storefront Reward Pop-up.
  • Can I get support from you directly?
  • Yes. Just email us at support@hubifyapps.com and our team will help you with any queries like App installation, set up to match your theme, customisation, and troubleshooting any issues.
  • How to get existing customers on App Dashboard -> customer section
  • when you install App then it will export existing customers automatically.
  • When installing a new theme do I need to re-install Hubify Earn Loyalty & Rewards ?
  • There's no need to re-install the app when changing or updating a theme. You need to update or adjust some settings as On the dashboard go to left menu --> integration---> Select your theme. If having any issue with this, please email us at support@hubifyapps.com
    OR watch video for help- https://www.youtube.com/embed/iz2MRPQ1KH8
  • How much does Hubify Earn Loyalty & Rewards cost?
  • $15/Month

    Standard Plan

    Unlimited Members & Order

    Take your loyalty program with all core features

     7+ Ways to Earn Reward

    Redeem Points & Referral programs

    Full design customization

    Advanced analytics dashboard

    Default rewards emails

    Unlimited custom rewards

  • How can I uninstall the app?
  • Simply go to your Apps screen in your Shopify store and delete the app.
  • How can I Customization Lanucher pop up ?
  • Go to left menu >> Branding >> Launcher

    there are customization options available to set launcher pop up.
  • How can I adjust point manually for customer?
  • Go to left menu >> customer section >>in the customer list click on More info

    you will see "Adjust balance" button OR Watch video for help https://www.youtube.com/embed/plK3dx71jPI