Frequently Asked Questions

• How to disable default image zoom option of Shopify theme?
  • Go to online store >> Choose theme, on which you want to disable product image zoom option and click on "Customize" button > find "Products page" on the top left side >> then open "products page" >> "Enable image zoom" and unchecked the box to disable default setting. then "save" changes.
• On which theme this app is compatible with?
  • This app is compatible with the following themes- Debut, Brooklyn and Supply.
• How to Increase Image Quality?
  • Go to online store >> Choose theme, on which you want to Increase product image Quality and click on "Action" then "Edit code" >> then you will see "Snippets" on your >> go to "media.liquid" >>In the "media.liquid" find first Tag "img" after that replace img_url value like: 1296x1296 (big size)
• How does the zoom in & zoom-out work on mobile?
  • It is as simple as work on other devices. Just click/pinch on the image to display on the full screen.
• How to clean up our app code from your theme before Uninstall the app?
  • Go to online store >> Choose theme, from which you want to clean up our app code and click on "Action" then "Edit code" >> then go to "Layout" option >> "Theme.liquid" >> then open file and find below "{% include 'product_pinch_zoom' %}" then delete this line and save page >> then go to "Snippets" option >> Find "product_pinch_zoom.liquid" and click on "Delete file"
• How to clean up our app code automatically from your theme before Uninstall the app??
  • It's simple process. Go to Dashboard--> App Setup Menu--> Clean App Code--> Click on Clean Code button then It will remove our app code from your theme. If you need any help, please contact us at contact@hubifyapps.com
• Does Zoom Magnifier work with product variants?
  • Yes, Zoom Magnifier works with product variant images as per the customer selection.
• Can I disable the Zoom Magnifier feature?
  • Yes, you can enable-disable Zoom Magnifier storefront setting from the dashboard--> Go to App Setup--> Step 2 enable-disable setting as per your preferen.
• How do I uninstall the App?
  • Just simple, go to your App store and uninstall the App.
• Can I get support from you directly?
  • Yes, Just email us at contact@hubifyapps.com and our team will help you with any queries like App installation, set up to match your theme, customisation, and troubleshooting any issues.
• How much does this app cost?
  • There is a recurring charge of $5.99 on monthly basis.