FAQ-Supper Recommedation

Frequently Asked Questions

Where we can set Super Recommendations widgets?
- You can set up widgets on the home page, collection page, product page, cart page and thank you page. Widget will appear below of these pages.
How do manual recommendations work?
- Just go to the Manual Recommendations section on the dashboard, select main product and then select recommended product which you want to display as a recommendation.
Can I configure the app to show only products from the same collection?
- Yes, you can configure recommended products based on different conditions like same collection, same vendor, same tages and type. Go to dashboard--> Automatic Recommendation--> Setting Icon and select preference.
In which order are recommendations displayed?
- If you have all types of recommendations enabled, the order will be the following:
  Manual recommendations (if they are configured for the current product) Automatic recommendations (selected by our algorithm)
  Please note that all types of recommendations can be enabled and disabled separately and all together from the Theme Integration menu, step 2.
How do you calculate the Sales Generated by Super Recommendations?
- When someone clicks on a product shown in Super Recommendations widgets, and add it to cart, and then purchases How do you calculate the Sales Generated by Super Recommendations that, then we count it as a sale made by Super Recommendations . Although, we don't consider your other products in the order as our sale. We only count the exact product which was clicked by the user.
Can I get support from you directly?
- Yes, Just email us at support@hubifyapps.com and our team will help you with any queries like App installation, set up to match your theme, customisation, and troubleshooting any issues.
When installing a new theme do I need to re-install Super Recommendations?
- There's no need to reinstall the app when changing or updating a theme. You need to update or adjust some settings as On the dashboard go into ---> Theme integration---> Select your theme. If having any issue with this, please email us at support@hubifyapps.com