Frequently Asked Questions

• Can I disable front-end reward feature?
  • Yes, you can disable it. On the dashboard go left menu >> integration, you will see step 1 over there then set off to disable Storefront Reward Pop-up.
• Can I get support from you directly?
  • Yes. Just email us at support@hubifyapps.com and our team will help you with any queries like App installation, customisation, and troubleshooting any issues.
• How to get existing customers on the App Dashboard?
  • When you install the App then it will export existing customers automatically.
• How much does Loyalty, Rewards & Referrals cost?

  • $ 5.99/Month

    Standard Plan

    Unlimited Members & Order

    Take your loyalty program with all core features

     7+ Ways to Earn Reward

    Redeem Points & Referral programs

    Full design customization

    Advanced analytics dashboard

    Default rewards emails

    Unlimited custom rewards

• How can I uninstall the app?
  • Simply go to your Apps screen in your BigCommerce store and uninstall the App.
    
• How can I Customize Lanucher pop up ?

  • Go to left menu >> Branding >> Launcher

    there are customization options available to set launcher pop up.
    • COLORS
    • MOBILE SETTING
    • PLACEMENT SETTING
    • PROGRAM NAME
    • LAUNCHER ICON
    
• How can I adjust points manually for customer?

  • Go to left menu >> customer section >>in the customer list click on More Info

    you will see "Adjust balance" button.