FAQ

  • Can I disable Storefront Pop-up?
  • Yes, you can disable it. On the dashboard go into customisation section---> App integration, you will see step 2 over there then set off to disable Storefront Pop-up.
  • Can I get support from you directly?
  • Yes. Just email us at support@hubifyapps.com and our team will help you with any queries like App installation, set up to match your theme, customisation, and troubleshooting any issues.
  • Can I manually send a customer notification?
  • Customer notification is sent automatically when a product is in stock. There isn't a way to manually send a customer notification.
    If having any issue in sending customer notification, please email us at support@hubifyapps.com with the name of the product variant. We will check why the email hasn't been sent out for you.
  • When installing a new theme do I need to re-install Quick Stock Notifier ?
  • There's no need to re-install the app when changing or updating a theme. You need to update or adjust some settings as On the dashboard go into customisation section---> App integration---> Select your theme. If having any issue with this, please email us at support@hubifyapps.com
  • How much does Quick Stock Notifier cost?
  • Quick Stock Notifier is available with one Monthly plan only $8/Month including 3-days free trial.
  • How do I uninstall the app?
  • Simply go to your Apps screen in your Shopify store and delete the app.
  • Is there any way to hide or remove HubifyApps branding from the front-end notification pop-up?
  • Yes, you can hide the HubifyApps branding. Just go to Dashboard --> Customization menu--> Advance Setting --> Point 3, select your preference OFF to hide branding.
  • Can we increase SMS limit per month?
  • Yes, just go to the Dashboard --> Customization menu--> Advance Setting--> Twilio Setting then click on Request to increase the number of SMS per month.
    Or you can directly contact us at support@hubifyapps.com with required SMS limit.
  • Can we set visibility of notification types for your customer to enter the only email, only SMS, on the storefront pop-up?
  • Ans: Yes, you can set visibility of notification types. Go to the Dashboard --> Customization menu--> Advance Setting--> Set visibility of the notification types as your preference.